• Optimise your communications during project management
• Negotiate successfully
• Understand Chinese culture and its variables
• Communicate effectively
• Manage tensions and conflict in a positive manner

2 days in English or French

• Inter active training with a quick test every 3 hours (using an electronic device)
• Written report on all participants
• Role plays and practice situations taken from real life

Everyone involved in working with the Chinese

Please note that the training for foreigners coming to work in France is identical except that day 1 will be a presentation of France and the French

• Culture and perception
• Influence of culture on behaviour
• Cultural filter
• China fact file
 
• Historical and economic background
• Social, economic and political background
• Analysis of your personal way of communicating
• Build your personal communication profile
• Analyse and understand your own day-to-day way of communicating

• The fundamentals of culture
• Points in common to all cultures
• The major differences
• Business organisation rules in China
• The best communication techniques
• Adopt an effective way of communicating
• Practice in situations taken from real business contexts
• Analyse the way the Chinese communicate
• Build the Chinese communication profile
• Identify the differences with ones own profile
• Create rapport by aligning your communication on theirs
• Improve your communication skills and facilitate relationship during projects
• Prepare your discussion and conversations
• Manage difficult situations
• Understand the other party’s hesitations and expectations
• Develop your empathy